If the inverter is not connected to the internet, the battery state of charge (%) will not update and will just retain the last known value. To resolve this, please follow the instructions below.
Reconnecting the inverter to the WiFi
- Check the LED indicators on the inverter. There should be a WiFi indicator and it represents the following:
- There are two ways to reconnect the WiFi. First by pressing the reset button on the WiFi module for about 2 to 3 seconds. If this still does not make the LED stable on the inverter, then try pressing the reload button.
- If the WiFi LED does not get stable after doing both the above steps, there is chance that inverter might have forgotten the WiFi and need to configure the WiFi again. Please refer to Option 2 App configuration(pp. 2-4) in the WiFi Configuration Instruction (attached at the bottom of this article) to connect the inverter to the WiFi.
If the above doesn't work, please contact the GoodWe Support line for WiFi/Communications troubleshooting at 02 51040612. All they require is the inverter serial number to start with and they will be able to assist you directly.
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